DNA Return and Refunds Policy
Return and Refunds Policy
The provision of goods and services by Burnberry Trading cc is subject to availability. Products are held in stock in JHB and ‘out of stock’ products are indicated on the website. In cases of unavailability, Burnberry Trading cc will refund the client in full within 1-2 working days.
Burnberry Trading cc offers a 7 day money back guarantee provided that the goods are returned undamaged and in their original packaging.
If the product is found to be damaged or defective due to no fault of the customer, the item will be repaired, or replaced if it cannot be repaired. Any damage or defective products must be reported to Burnberry Trading cc by the customer within 48 hours of receipt of the goods.
All warranties are between the customer and the manufacturer. Burnberry Trading cc does not imply any other warranty or guarantee on the products.
Burnberry Trading Contact Details:
Telephone support: +2711 314 0231 | Email: firstname.lastname@example.org
On Orders over R 5000
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Hours: 7am – 5pm Mon – Fri